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tinas4244006
Participant
June 3, 2015
Question

How do I have my adobe id reset?

  • June 3, 2015
  • 1 reply
  • 288 views

I guess I have downloaded on too many devices.  I want to be able to download onto my nook tablet again.  I can borrow the digital copy from the library using the overdrive app, but I can't download the book onto my device.  I get the message to contact adobe id support but can't find a phone number or Amy forum that can help me.

Thanks

Tina

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    June 4, 2015

    What is the exact error message ?

    tinas4244006
    Participant
    June 4, 2015

    It tells me to contact adobe id to have my account reset.  It doesn't specify what needs to be reset.

    Adobe Employee
    June 5, 2015

    Please share the error snapshot