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A
Anonymous
March 26, 2010
Answered

How to change the authorization info. if I have 2 accounts with Adobe?

  • March 26, 2010
  • 1 reply
  • 12088 views

First of all hi to all,

The matter is that my BPP's books were initially authorised with my first adobe's account; BUT currently when I'm opening my adobe digital editions the authorisation info. is staying for my 2nd account and thus I am not able to use my urls for BPP's editions.

Kindly inform me of how to change the authorisation info. in my place - in order the adobe digital editions will be authorised for my  first account otherwise I cannot use my books.

I've carefully studied the prog. but I didn't find any properties opportunities where I could change these settings - no simple rules for changing authorisation info?!

The deinstallation and reinstallation processes afterwards didn't help either.

Kindly help to find a magic solution for such a trivial situation Adobe didn't foresee.

YF,

Andrey

    This topic has been closed for replies.
    Correct answer

    You can deauthorize the current account using  Ctrl-Shift-D (Cmd-Shift-D on Mac).  However please note that deauthorization strictly removes the account information from your computer and does nothing else.  Very specifically it doesn't not increase your activation allowance.  Repeated Authorization/Deauthorization, will lead to you running out of your alllowed activations, and you will need to submit a web request (http://www.adobe.com/support/digitaleditions click on 'Submit a web case')

    If you mean to use both AdobeIDs then you are far better off, creating a new OS User Account, and then authorizing ADE on that account with your other AdobeID.

    1 reply

    A
    Anonymous
    Correct answer
    March 26, 2010

    You can deauthorize the current account using  Ctrl-Shift-D (Cmd-Shift-D on Mac).  However please note that deauthorization strictly removes the account information from your computer and does nothing else.  Very specifically it doesn't not increase your activation allowance.  Repeated Authorization/Deauthorization, will lead to you running out of your alllowed activations, and you will need to submit a web request (http://www.adobe.com/support/digitaleditions click on 'Submit a web case')

    If you mean to use both AdobeIDs then you are far better off, creating a new OS User Account, and then authorizing ADE on that account with your other AdobeID.

    A
    Anonymous
    March 26, 2010

    Thank you, Jim.

    It really helped me and made my books achievable and readable - finally.

    I'll have in mind concerning the second account under new OS name in order to avoid further disturbances.

    Andrey.

    P.S. Concerning web case - I've tried to do that but the "continue" button was inactive all the the time I was on the site. Do not know why?!

    A
    Anonymous
    April 1, 2010

    I have the similiar problem. I bought an ebook without authorizing it. later i authorzied the compuer, the book became unreadable. and later i de-authorized the computer, the book is still unreadable.

    I realy have no idea of how stupid their digital right works. if they only allow us reading book after authorzing the compuer, they should remove the option from the prompt!

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