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susanm27423137
susanm27423137
Participating Frequently
July 15, 2016
Question

I am still having issues when I have a ebook from my library that was on a waiting list

  • July 15, 2016
  • 1 reply
  • 508 views

I had been having issues on ADE on ebooks from my library that had been on hold & when ready I plugged the nook into the computer & downloaded the when I was on ADE - one worked yesterday & the 2 this morning are giving me(on my nook when I click on the book) a Error message saying item has been returned.  I looked a  few links & see that the older version of ADE works better on older nooks(mine is older a simple touch) should I uninstall ADE in the control panel then download it again and if I do this how can I get the older version? this morning I did erase authorization & then authorize(did not help)-I have tried this on google chrome & internet explorer.  IF I UNINSTALL ADE & then download it again CAN I STILL USE MY SAME EMAIL ADDRESS & PASSWORD I AM USING ON ADOBE DIGITAL EDITIONS?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    July 18, 2016

    The older version can found on this link: Adobe Digital Editions downloads

    susanm27423137
    susanm27423137Author
    Participating Frequently
    July 18, 2016

    will uninstalling the ADE I have now(editions 4.5) and downloading the

    older version of Adobe Digital Editions help with this issue? If I install

    the older version can I use the password I have now for Adobe Digital

    Editions or will I need a new one. IF this does not work - should I

    uninstall the older version & get the latest edition of ADE. If I

    uninstall ADE will the library ebooks I have on there remain?

    susanm27423137
    susanm27423137Author
    Participating Frequently
    July 18, 2016

    You can used the same Adobe ID and Passwort.
    The eBook should found under My Digital Edition under your My Documents Folder.


    do I need to erase authorization before I go to uninstall Authorization in

    Adobe Digital Editions?(on each computer)

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