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susanm27423137
susanm27423137
Participating Frequently
July 15, 2016
Question

I am still having issues when I have a ebook from my library that was on a waiting list

  • July 15, 2016
  • 1 reply
  • 508 views

I had been having issues on ADE on ebooks from my library that had been on hold & when ready I plugged the nook into the computer & downloaded the when I was on ADE - one worked yesterday & the 2 this morning are giving me(on my nook when I click on the book) a Error message saying item has been returned.  I looked a  few links & see that the older version of ADE works better on older nooks(mine is older a simple touch) should I uninstall ADE in the control panel then download it again and if I do this how can I get the older version? this morning I did erase authorization & then authorize(did not help)-I have tried this on google chrome & internet explorer.  IF I UNINSTALL ADE & then download it again CAN I STILL USE MY SAME EMAIL ADDRESS & PASSWORD I AM USING ON ADOBE DIGITAL EDITIONS?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    July 18, 2016

    The older version can found on this link: Adobe Digital Editions downloads

    susanm27423137
    susanm27423137Author
    Participating Frequently
    July 18, 2016

    will uninstalling the ADE I have now(editions 4.5) and downloading the

    older version of Adobe Digital Editions help with this issue? If I install

    the older version can I use the password I have now for Adobe Digital

    Editions or will I need a new one. IF this does not work - should I

    uninstall the older version & get the latest edition of ADE. If I

    uninstall ADE will the library ebooks I have on there remain?

    Nanaky
    Nanaky
    Participating Frequently
    July 18, 2016

    I downloaded the old version of ADE & then tried to get a ebook from the

    library & I get a pop up message - ERROR-CHECK ACTIVATION? so I went back

    and downloaded the new version of ADE & that seems to work(for now - I will

    be able to see better when I have my next book on the waiting list showing

    available) I have 1 more question-sometimes I finish a book then I plug my

    Nook into the computer and click on-RETURN ITEM then I click on REMOVE FROM

    LIBRARY and it still shows in adobe digital editions and on my computer


    Good Luck.

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