I am trying to use Digital Editions....

[dmarshallmc]

I am using a pc and I cannot get the digital editions to download the book I have "borrowed" from my library.  The first step works - a urllink.ascm is generated. When I click on that link and go into Digital Editions, it consistently says:Error! Check Activation.  The problem is that from the library perspective I have borrowed the electronic book and I am blocked from sticking it on an alternative system to read.  So, what do I check to get this Digital Editions to work? to be "activated"?

This has been going on some time and I have circumvented it by downloading on to my ipad, but with certain research the pc is better.

Any help appreciated deeply!!

[shreya]

Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

[dmarshallmc]

Hi -

I seem to be unable to erase authorization. It says “unable to erase authorization. Please try after some time”

This seems pretty vague – so,

What does this mean??

Have I somehow put in the wrong password? And what is the password for this – my adobe password?

David

[shreya]

Hello

Which ADE version you are using ??

Thanks

[dmarshallmc]

It says when I look at properties it says it is 3.0. I have consistently downloaded the latest version…

Once the program has been in use the screen that deals with screen authorization no longer lets me (it goes grey in the help menu and you can no longer press the link to see the screen that would allow you to de-authorize. The only way to make that link come alive again is download a new version and then it repeats what I have said earlier – try some time later).

This is very frustrating I must say!!

[shreya]

Ok, Follow below steps:

Please download the latest ADE 4.0.3.117585

Download | Adobe Digital

You will be able to de-authorize using above mentioned version