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dmarshallmc
dmarshallmc
Participant
June 16, 2015
Question

I am trying to use Digital Editions....

  • June 16, 2015
  • 1 reply
  • 378 views

I am using a pc and I cannot get the digital editions to download the book I have "borrowed" from my library.  The first step works - a urllink.ascm is generated. When I click on that link and go into Digital Editions, it consistently says:Error! Check Activation.  The problem is that from the library perspective I have borrowed the electronic book and I am blocked from sticking it on an alternative system to read.  So, what do I check to get this Digital Editions to work? to be "activated"?

This has been going on some time and I have circumvented it by downloading on to my ipad, but with certain research the pc is better.

Any help appreciated deeply!!

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 16, 2015

    Please download the latest ADE 4.0.3.117585

    http://www.adobe.com/solutions/ebook/digital-editions/download.html

    For this problem, you need to deauthorize and authorize ADE again.

    Launch ADE

    Help -> Erase authorization.

    ADE will be deauhorized.

    Now again AUTHORIZE ADE

    Help-> authorize computer.

    Error will be fixed !!

    dmarshallmc
    dmarshallmcAuthor
    Participant
    June 18, 2015

    Hi -

    I seem to be unable to erase authorization. It says “unable to erase authorization. Please try after some time”

    This seems pretty vague – so,

    What does this mean??

    Have I somehow put in the wrong password? And what is the password for this – my adobe password?

    David

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 22, 2015

    Hello

    Which ADE version you are using ??

    Thanks

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