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jaimeg34700454
Participant
October 27, 2015
Question

I can't authorize my laptop because I have authorize my computer before, help please.

  • October 27, 2015
  • 2 replies
  • 153 views

Hi everyone,

I have a problem, I used to use my work computer to read e-books, and I authorize this computer with my ADE ID. I l left the work and I uninstalled ADE in that computer, and when I go to install ADE in my home laptop ADE tell me that I cant authorize my computer with that ID because I used this to authorize other computer. I can't understand why. It is a bit frustrating I spend 80 € in two books for my degree and now I can't read it. Please, someone has had the same problem and can help me? Thanks a lot. regards.

Notes: I have restarted my password and I can access perfectly to my Adobe count on the Internet.

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    2 replies

    jaimeg34700454
    Participant
    October 27, 2015

    Hi Nanaky,

    I'm using windows 10,

    Thanks,

    Nanaky
    Participating Frequently
    October 27, 2015

    Try this:
    Open Digital Edition.
    Choose the option under Help to remove the Authorize.
    Then try to authorize again.

    Nanaky
    Participating Frequently
    October 27, 2015

    Which operating system do you use?