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P
Peter Sanderson
Participant
March 8, 2011
Question

I cannot get ADE to see my Sony PRS-505 reader.

  • March 8, 2011
  • 2 replies
  • 1728 views

Have got the latest (Mac) ADE and Reader software (re-installed several times), an Adobe ID, the iMac is authorised, but I cannot get the PRS-505 to appear as a bookshelf in ADE, nor does the eReader show any manifestation of ADE. Have trawled the forums and FAQ's bu to no avail. Any help on this would be greatly appreciated.

regards   Peter

    This topic has been closed for replies.

    2 replies

    R
    rizwan_54
    Inspiring
    March 21, 2011

    Hi,

    Have a look on following link : http://kb2.adobe.com/cps/404/kb404652.html

    Regards
    Rizwan

    F
    Frustrated in AZ
    Participating Frequently
    March 8, 2011

    Peter, in the PC world, we need to have our ereader plugged in and ready to

    use before we start ADE. Then, ADE will recognize the ereader. Maybe this

    will work on the Mac also, as it would be safe to assume that the ADE

    internal processes are the same or close enough.

    =============

    P
    Peter SandersonAuthor
    Participant
    March 9, 2011

    Hi!

    Thanks for the response. Unfortunately that does not seem to fix it. I note that the PRS-505 is not listed as a supported device on the Sony website, only the PRS-500 and the latest desktop Reader Mac software. Perhaps the 505 is just not supported in the Mac software, which seems a bit strange.  Anyway, much thanks for the suggestion.

    regards

    Peter

    R
    rizwan_54
    Inspiring
    March 17, 2011

    Hi,

    In order to fix this please do following.

    Solution 1)

    1) Connect your Reader to your computer.

    2) Once conncted you will find a new drive created similar to C or D drive under My computer.
    3) Open the Readers Drive and you will find one or two folders with name Digital Editions.
    4) Delete those folder and plug off and re plug in the Reader.
    5) Authorize Reader from the same Adobe ID which you used to Authorize Adobe Digital Editions.
    6) Now try to transfer books to your Reader

    Solution 2)


    1) Click Start>>Run
        Type "regedit" in the box and hit enter.
        Locate the following key HKEY_CURRENT_USER>Software>Adobe>Adept>>Device delete the full folder (Right click on it and click delete).
    2) Now Connect your Reader and then open Digital Editions.
    3) Now it should recognize your Reader.
    4) Connect the Reader and authorize it with same ID.

    I hope this will help you..


    Regards

    Rizwan

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