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J
johnb64342829
Participant
June 11, 2015
Question

I get an error message "adobe digital editions has stopped working". What should I do so I can read the books I bought?

  • June 11, 2015
  • 2 replies
  • 562 views

I get an error message "Adobe Digital Editions has stopped working".  This happens when I try to open the ebooks I bought.

John

    This topic has been closed for replies.

    2 replies

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 12, 2015

    Hello,

    Please download the latest ADE 4.0.3.117585

    http://www.adobe.com/solutions/ebook/digital-editions/download.html

    Some of the crashes have been fixed in this release.

    Thanks for being the part of product improvement.

    J
    johnl99489829
    Participant
    June 12, 2015

    I have this same problem.  ADE crashes when I connect to my Nook Color, or on starting if the Nook is already connected to the computer.  I have the recommended firmware version.  Any more suggestions?

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 16, 2015

    That is the version that I have. I used to be OK on an older version. Due

    to some disk problems, I had to reload various software including ADE. I

    downloaded the current version and have since been unable to connect to my

    Nook color. The new ADE detected the existence of old ebook info on my PC,

    and I told it to convert them. Everything is OK until I connect the Nook,

    then ADE freezes. If the Nook is connected when I start ADE, it displays

    none of the ebook info and freezes. Any other suggestions?


    Restart your machine

    Launch ADE

    Now connect Nook to ADE

    Hope this works !!

    J
    johnb64342829Author
    Participant
    June 11, 2015

    Never mind but thanks anyway.  I think I fixed the problem by uninstalling an old version (3.0) and installing 4.0.  Just took a while to find it.

    John

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