Skip to main content
K
kathyh68619644
Participant
February 16, 2015
Question

I just downloaded Digital Editions to use an e-book I purchased. When I try to open the file it opens in Adobe Reader and I get an error message. Please help

  • February 16, 2015
  • 1 reply
  • 257 views

please help  I downloaded Digital Editions to use e-book and when I got to open I get an error message

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 16, 2015

    <moved from Downloading, Installing, Setting Up to Adobe Digital Editions>

    what exact error message?

    K
    kathyh68619644Author
    Participant
    February 16, 2015

    It says file could not be opened because it was either not a supported type or it was damaged. I have already had the file resent and in talking to the American Medical Association (purchased from their site) it appears when I go to open the file it is in Adobe Reader and I do not see an option to move it to Adobe Digital Editions,

    Kathy Harlan

    <mailto:ksharlan@aol.com> ksharlan@aol.com

    Cell: 214-850-6427

    K
    kathyh68619644Author
    Participant
    February 16, 2015

    I think the book you perchased/downloaded is in pdf format.

    Adobe Reader is the default reading program for pdf format.

    If you have digital editions installed, then

    You can either open the book in digital editions by right clicking on the book and select open with digital editions.

    Or you can open Digital Editions directly and add the book to the library and open it.

    I hope It helps.

    -Chirag


    Thanks – I was able to move it to the site

    Kathy Harlan

    <mailto:ksharlan@aol.com> ksharlan@aol.com

    Cell: 214-850-6427

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices