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ianp70728887
Participant
June 7, 2015
Question

Installing Kobo on a tablet and problems with Adobe digital editions.

  • June 7, 2015
  • 1 reply
  • 463 views

I have just installed kobo on my tablet. I cannot transfer books from my local library to my tablet. It says Error! Check activation. It says that my table has been authorized. I tried to erase the authorization but it won't let me. The Adobe digital stops working! It is driving me to distraction. On another note, I have been having trouble trying to reinstall Kobo to my Kobo ereader and there is also a fault, of which I have contacted Kobo and still no solution found.

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    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 9, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again [Help -> Authorize Computer].

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again. [Help -> Authorize Computer].

    I
    ianp70728887Author
    Participant
    June 19, 2015

    I have tried all this to no avail. I have even tried it on my tablet. It always stops at this:

    Execute: "C:\Program Files\Kobo\vcredist_x86.exe" /q

    caroler71593347
    caroler71593347
    Inspiring
    January 22, 2016

    I had this problem on Windows. It was sorted by deleting the Registry entry key which held the authorisation. I am afraid someone else did it for me, so I can't give you instructions on how to do it.

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