Issue When you open a book in Adobe Digital Editions, you get an error stating that another user account has the book locked: "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"

I would like you to de-authorize ADE and re-authorize ADE using your adobe ID using the below method :

• Launch ADE.

• Press Control+Shift+D (Windows) or Command+Shift+D (Mac)

• You will get an option to De-authorize or Erase Authorization(depending on your ADE version), click it and you are done.

• Exit and re-launch ADE.

• Go To Help-> Authorize Computer.

• Enter your credentials and authorize ADE.

Check if you still get the same error. If so, then the below article should help.

http://helpx.adobe.com/digital-editions/kb/e-lic-already-fulfilled.html

Also, make sure you have the latest ADE 3.0 version installed. If not, you can download the same from the below link.

http://www.adobe.com/products/digital-editions/download.html

Let me know in case you still face the same issue.

Cheers!

~ Arpit

Hello,

Please refer to following article:

Error: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Regards,

Anoop