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Participant
June 7, 2015
Question

key license damaged adobe digital editions

  • June 7, 2015
  • 1 reply
  • 10386 views

Please, I am french and my key license is damaged. Where can I have a solution hier in France. Telephon number? What should i do? I bought 4 ebooks  10 months ago. I was very happy with the service but today I am

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1 reply

Adobe Employee
June 9, 2015

Hello,

Follow below steps:

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Hope this works !!

November 7, 2015

This doesn't seem to work.  I just go in circles deauthorizing, reauthorizing, vender id problem.

October 19, 2023

Which error message you get exactly?