Kobo device not authorized

I cannot download a library book from ADE to my Kobo device

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Participant

I have the same problem on my kobo Arc 7. hope someone can help us

Participant

I'm having the same issue, in ADE it says my Kobo is authorized, on the Kobo it says the file is not authorized.

Participant

Kristen…

Here’s a solution to our problem. I received this from our County library download service and it worked for me.

Lew W.

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