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Borrowbox
Participant
September 22, 2014
Answered

Message; E_ADEPT_DOCUMENT_TYPE_UNKNOWN using Borrowbox.

  • September 22, 2014
  • 1 reply
  • 1845 views

Currently cannot borrow a library book using Borrowbox.

I get the message:

Error getting licence. Licence Server Communication Problem.

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

There is no problem borrowing books from the library using Overdrive, and there was no problem when I last used Borrowbox on the 7th of September.

    This topic has been closed for replies.
    Correct answer Borrowbox

    My problem has resolved itself. I tried to download the books again this afternoon and it worked OK. No idea what the problem was.

    1 reply

    Adobe Employee
    September 22, 2014

    please make the book that you are trying to borrow is one of the below formats:

    pdf, epub2, epub3.

    Borrowbox
    BorrowboxAuthor
    Participant
    September 22, 2014

    Thanks. The book I am trying to borrow is just labelled epub, but this is the same format as previous successful downloads

    Borrowbox
    BorrowboxAuthorCorrect answer
    Participant
    September 23, 2014

    My problem has resolved itself. I tried to download the books again this afternoon and it worked OK. No idea what the problem was.