missing ebooks

[Marci_Helene]

All my ebooks have vanished, where have they gone???

[Marci_Helene · Accepted solution]

I solved it in the meantime, in case this happens to anyone else. The Reader loads them from the "My Digital Editions" folder (Windows 7) located in "My Documents". I moved this folder to another location, which I thought would be more convenient. Windows then created another digital editions folder in "My Documents". I merged the original with the new one and put it back in the "My Documents" folder. All is well again.

[chloe231854100fi3]

Thank you sooooo much, this helps A LOT. My testbooks, which are so expensive, for school were missing for a while. I need them for this semester. I went anxious. Thanks to your solusion. After trying yout method, I got them back!!!! 

[Zahra22090403dwd4]

i still don't have a solution..  Why does Adobe not provide support for this, I don't understand.  The books are expensive indeed and when they disappear, what happens. 

[Zahra22090403dwd4]

hi, my ebook disappeared, just 1 of them. when I tried to click on the token sent to me, it doesn't work anymore.  i really need that book.  how can I get it back? i have deleted the app and tried to refresh my library in both laptop and ipad. It still isn't there

help please

[Zahra22090403dwd4]

Hi, can someone pls help? I should add that I tried the suggestion above by marci_helene and that had not worked for me. The ebook was not there in that folder either, just as it was also missing from my Digital Editions app.