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M
MLOUR9076321
Inspiring
November 30, 2013
Answered

Multiple eReaders

  • November 30, 2013
  • 1 reply
  • 1746 views

I have two Kobo eReaders.   I borrow lots of library books.  I download a book onto my Kobo AuraHD for home reading.  But ADE won't let me download these same books to my Kobo Glo which I take on the road.   I am using the same PC to download from the library and then to my two eReaders.

How do I get around this problem.   ADE doesn't seem to know that the Glo eReader is also registered to me.

The books I purchase are downloaded from Kobo on to both eReaders no problem so for purchased books I have all books on both Readers.

Warning:  I am not sharpest knife in the drawer when it comes to computers although I did manage to get through the 'authorization' process after updating to ADE V2

Thank you in advance for some help.

    This topic has been closed for replies.
    Correct answer MLOUR9076321

    Finally found my first posted message about this mess.  When I plugged in the Glo AND the Aura my V2 of ADE did recognize both KOBO readers.

    Now I realize that I completely forgot that we must authorize each device we add in ADE.  So that is why I was unable to copy my borrowed library books over to the Glo.  Sadly ADE did not pop up with a warning message that readers must be authorized.  My computer was authorized way back and my Aura was authorized in April 2013 when I bought it.

    After doing the set up for Glo with KOBO which is running 3.1 new version I linked my Aura with Kobo desktop and it was updated with 3.1.

    Thinking something was wrong with ADE I uninstalled and then downloaded V2 again.  Now I went through the computer authorization, NEW account, and then I realized why I had a problem.  So I plugged in my AuraHD which was already authorized under previous ADE ID back in April. 

    New install of ADE V2 would not recognize the Aura, tried the Glo and it wouldn't recognize it either.  Did a factory reset of both devices, reset up the AuraHD with Kobo desktop app and packed up the Glo to return to Best Buy.

    I can not get any version of ADE to recognize my kobo aura hd device now so am unable to "authorize" the reader.

    Now I realize that setting up another NEW Adobe ID account has created some of my probs, older library books don't recognize new ID.  But I can download new library books and 'Return' them from ADE no problem.

    How do I get ADE to recognize my Kobo Aura HD and let me 'authorize' the reader?  I wonder if the newer V3.1.0 from KOBO is creating a problem?

    Sorry to be so stupid . . .

    1 reply

    S
    sjpt
    Inspiring
    December 1, 2013

    I'm not 100% sure, but the GLO may have two registrations, one for Kobo books specifically and one for general Abobe ID books.

    When the GLO is connected to the computer with USB, it should show up in the left panel of ADE.  Does it do this?

    If so, try menu/Help/Authorize Device (Library/Authorize Device on the older more reliable ADE v1.7.2).

    If the GLO is properly registered to your Adobe ID but ADE won't recognize the Glo at all,

    try copying books from the computer to the Glo as a mounted drive,  using your file manager (Windows Explorer, Mac Finder).

    M
    MLOUR9076321AuthorCorrect answer
    Inspiring
    December 1, 2013

    Finally found my first posted message about this mess.  When I plugged in the Glo AND the Aura my V2 of ADE did recognize both KOBO readers.

    Now I realize that I completely forgot that we must authorize each device we add in ADE.  So that is why I was unable to copy my borrowed library books over to the Glo.  Sadly ADE did not pop up with a warning message that readers must be authorized.  My computer was authorized way back and my Aura was authorized in April 2013 when I bought it.

    After doing the set up for Glo with KOBO which is running 3.1 new version I linked my Aura with Kobo desktop and it was updated with 3.1.

    Thinking something was wrong with ADE I uninstalled and then downloaded V2 again.  Now I went through the computer authorization, NEW account, and then I realized why I had a problem.  So I plugged in my AuraHD which was already authorized under previous ADE ID back in April. 

    New install of ADE V2 would not recognize the Aura, tried the Glo and it wouldn't recognize it either.  Did a factory reset of both devices, reset up the AuraHD with Kobo desktop app and packed up the Glo to return to Best Buy.

    I can not get any version of ADE to recognize my kobo aura hd device now so am unable to "authorize" the reader.

    Now I realize that setting up another NEW Adobe ID account has created some of my probs, older library books don't recognize new ID.  But I can download new library books and 'Return' them from ADE no problem.

    How do I get ADE to recognize my Kobo Aura HD and let me 'authorize' the reader?  I wonder if the newer V3.1.0 from KOBO is creating a problem?

    Sorry to be so stupid . . .

    S
    sjpt
    Inspiring
    December 2, 2013

    Can you confirm that when you plug the Kobo Aura HD in, it is seen as a mounted drive in your file manager (Windows Explorer, Mac FInder)?

    If not, there is something wrong with the Kobo/computer USB connection:  maybe some setting/interaction you need on the Kobo?

    My Sony relies on having the Sony Reader software installed before ADE can see the Sony, no need to run Sony Reader, just have it installed.

    I'm not sure if the Kobo relies on other software (such as Kobo desktop) as well as ADE before it can be seen by ADE.

    Maybe there is some issue with V3.1.0 and the Aura for some odd reason.

    I'm afraid I can't think of anything else from the ADE end.  You may be best seeeing if Kobo can help.

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