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caroler71593347
Inspiring
September 10, 2015
Question

On the ADE desktop app, how can you change the e-mail associated with the ID, after you have changed this associated e-mail on your account on the Adobe website?

  • September 10, 2015
  • 1 reply
  • 212 views

I have changed the e-mail associated with my Adobe ID on my account on the Adobe website. I now need to effect the same change on the Desktop app. I tried to do this using the dropdown Help menu, which brought up a window asking me to authorise the change using the old e-mail address. This didn't work, and it did not allow me to change the e-mail address to the new one. How can I proceed?

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1 reply

mgtr
Participant
June 4, 2019

Has anybody had an answer?