Skip to main content
cold_hands
cold_hands
Participant
March 31, 2022
Question

Page does not display properly

  • March 31, 2022
  • 2 replies
  • 208 views

ADE version: 4.5.11.187480

Equipment verified: iPad pro MY232J/A

OS: iOS 15.4

 

Even the introduction guide, which is included from the beginning, does not display properly.

The picture below is a screenshot.

In other books, more than half of the pages look like this or are blank.
On the PC version I can read fine.

Can someone please tell me how to display it properly?

      This topic has been closed for replies.

      2 replies

      C
      Charles5CD4
      Participant
      August 18, 2022

      I don't have an answer, but wanted to say I have the same problem. Every page is doubled (i.e., there are two pages for each number) and the first of the two looks like the screen shot above and the second page is blank.  It didn't use to be like this.

      S
      Stephen25369826vmdf
      Participant
      August 20, 2022

      I am having the same problem and have tried to get help from Adobe and others, to no avail.  It is frustrating.  Even the on-line "live" chats (with a person) send me back to community support.  If there is an Adobe person, or even a bot, hearing our plea, and would step in with some help, it would be greatly appreciated.  ADE is unusable on mobile devices (iPad, iPhone).  As documented above, more than half the pages are completely blank, and many others show only faint outlines of words.  The remaining pages are completely normal (readable) as all of them should be. In contrast, I am currently not having a problem with a Windows or Mac laptop (all pages are readable). Only on mobile devices (for me at least) are the pages not showing up using ADE.  Adobe, please?  

      G
      Geoff239471839lnk
      Participant
      April 7, 2022

      I am having the exact same problem with the same iPad setup.  At least half of the book pages are blank, and others are nonsense like the sample posted above.  

       

      I have to say that ADE for mobile devices is by far the worst app I have ever encountered.  I have removed it from my device.

        cold_hands
        cold_handsAuthor
        Participant
        April 9, 2022

        I'm grad to know someone have same issues.

        I hope no publisher should use this...

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices