Pandigital Planet 7" tablet eReader 2011

I don't think you're dumb, but you didn't say what process you followed, so

let me start there. I'm assuming you've registered with Adobe and obtained

an Adobe ID.

First, you need to register your Pandigital ereader with their website.

Use your Adobe ID when you do that, because it makes things so much easier

later on.

Next, I'll assume that you have a Windows computer running XP. I'll come

back to a Windows computer with Win 7,

The steps start with your computer 'at rest', waiting for you to do

something.

Plug in your ereader into the USB port. The computer should come back the

first time and tell you that it's found new hardware, go through a couple

more messages about that hardware and then tell you the hardware's ready to

use. If it's not the first time, you might - or might not - see a message

that tells you your hardware is attached. Once this is done, you should

verify that the ereader has been assigned a drive letter. I use Windows

Explorer (NOT Internet Explorer) to do that. You should see 'Pandigital'

as a drive with a drive letter under 'My Computer'.

Once the computer's recognized your Pandigital, open ADE. As it goes

through start-up, ADE will look for an attached ereader. If it finds your

Pandigital, it will display an entry in its bookshelf (left hand side of

the Library View). When it does, then you can drag and drop titles from

your library to the Pandigital, or if you click on the Pandigital, you'll

see its contents, and you can go the other way.

When you're done, you shut down ADE first. Your Pandigital should display

a message about updating its files. When that message is done, you detach

the Pandigital logically from your computer, and then unplug it. You do

this by 'Ejecting' the drive if you use Windows Explorer (right click on

the drive and the submenu will have an 'Eject' choice). Or, you can use

the 'Safely Remove Hardware' icon on the START bar in the right hand

corner. It looks like a miniature computer.

About Win 7.... Many of the same features are available, but in a

different format. Also, Win 7 security has to be set so that it will

recognize plug-ins like your Pandigital. I don't know how to do that,

unfortunately, but I would bet that Win 7 HELP will tell you how.

Obviously, there are a couple of places in the process above and

differences in operating systems that could cause your problem. If you

check all of them out, and still have a problem, then you can contact

either Pandigital or Adobe - or both - and see what they suggest.

Hope this helps!

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