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mariong25398669
Participant
March 14, 2016
Question

Password problem

  • March 14, 2016
  • 1 reply
  • 204 views

I have quite a mess.  I had to change email as server made a change.  I have changed it on Adobe.  Then I went to Adobe Digital to  de authorize my old account and it doesn't like my password.  Put in everyone I could think of but no joy.  Don't know what to do.  Can anyone help???

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    March 14, 2016

    When you change the e-mail-Adresse of your account you must login in digital edition with the new mail address and the password.

    M
    mariong25398669Author
    Participant
    March 14, 2016

    The problem is the old password is there and I don't remember the password to de-authorize it.  When I try I get this message gallaway@niagara.com | Adobe ID (urn:uuid:096eb8e2-339a-4773-a24a-ed67735e63c3).  I don't know how  to get the password.

    M
    mariong25398669Author
    Participant
    March 14, 2016

    I have also tried uninstalling and reinstalling the program.

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