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December 28, 2015
Question

"authorize device" option when kobo reader is connected to ADE is greyed out?

  • December 28, 2015
  • 5 replies
  • 2621 views

How do i correct this problem?

    This topic has been closed for replies.

    5 replies

    Participant
    March 17, 2018

    same problem. reader is on the supported list. does anyone have a solution?

    Participant
    November 16, 2020

    Same issue so I ended up downloading a book and copying that to my kobo and it authorized it for me. 

    Participant
    February 4, 2016

    My ereader is connected and I'm selecting the gear icon associated with the ereader and ALL of the options are greyed out. I'm now using version 3.0, as that was recommended as this was originally happening under version 4.5. but, I'm having the same problem with version 3.0 as well. This is really frustrating.

    Nanaky
    Participating Frequently
    February 5, 2016

    Its your Reader on this list: Adobe Digital Publishing Solution?

    Participant
    April 19, 2017

    same issue

    Participant
    February 4, 2016

    I have the same issue! Does anyone answer these questions (every question I've gone to does not have an answer)

    Nanaky
    Participating Frequently
    February 4, 2016

    Reader on the list?

    Nanaky
    Participating Frequently
    December 29, 2015

    Is the readermodel under: Adobe Digital Publishing Solution

    Steve Werner
    Community Expert
    Community Expert
    December 28, 2015

    Moving to Adobe Digital Editions forum