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Participant
April 3, 2018
Answered

Reset Adobe Digital Editions password

  • April 3, 2018
  • 1 reply
  • 13383 views

I am attempting to Erase my Adobe Digital Editions authorization but it says my password is wrong. I originally authorized ADE using OverDrive. Is there any way that this password can be reset?

    Correct answer agnesa50

    I did not have an Adobe ID when I first downloaded Adobe Digital Editions. I was able to use ADE without cost by selecting Overdrive in the drop down. I tried using the reset password as you suggest but it never sent an email to me with the instructions so it didn't work. I assumed this was because I never created an ID in Adobe itself. Only in ADE. I only created an Adobe ID after that in order to post this issue in this forum. 

    When I try to Erase Authorization in Adobe Digital Editions it puts my Authorized User id as my email address followed by | Overdrive

    example:  emailaddress.gmail.com | OverDrive  but when I put the password here it still says your password is incorrect.

    1 reply

    Nanaky
    Participating Frequently
    April 4, 2018

    Adobe ID ist the Mail-Adresse of the Customer Account. To reset the Passwort of the Adobe id go to website and choose reset password.

    Participant
    March 15, 2025

    "Adobe ID ist the Mail-Adresse of the Customer Account" Thank you billions times for that.