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Participating Frequently
August 16, 2021
Question

Sony e-reader PRS-T1 not recognised

  • August 16, 2021
  • 2 replies
  • 1275 views

Hi there, I have an old but funcitoning Sony e-book reader PRS-T1 which is not getting recognised by ADE, hence I cannot read any DRM protected ebook (so basically every ebook!). Any solution on how to read ebooks on my e-reader? Thanks

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    2 replies

    ItsLucyAuthor
    Participating Frequently
    November 19, 2021

    Anyone from adobe that can suggest a solution to the problem? Resetting doesn't work. The device works fine but it's not usable because of Adobe's lack of support, it's insane!

    Vaibhav Vishwakarma
    Adobe Employee
    Adobe Employee
    November 19, 2021

    Hi There,

     

    I have sent you a private message. Kindly reply me back so that we can connect and look into the issue.

     

    Regards,

    Vaibhav

    Participant
    March 24, 2022

    Hi there,

    Is there any follow up to this discussion?    I too have been unable to download anything with an acsm file extension since last summer (2021) .   The Sony Reader software briefly displays a message "Unable to download".    I have a Sony PRS T-1.    It was working fine in June 2021.   The reader and software still works today and can download and read epub content from Project Gutenberg.   Just nothing from Overdrive or any purchased epub content.    Thank you 

    Participating Frequently
    August 30, 2021

    Hi There,

     

    Can you please try to reset the Sony reader and try again?

     

    Regard,

    Mayank

    Participant
    October 31, 2021

    I have the same issue with my Sony PRS-T2

    ItsLucyAuthor
    Participating Frequently
    October 31, 2021

    It looks like Adobe stopped supporting the Sony ebook readers, so we're left with functioning devices which we cannot use because of a lack of support. It's very frutrating and disappointing.