Skip to main content
A
acmoniz
Participant
June 30, 2016
Question

Too Many Activations.

  • June 30, 2016
  • 1 reply
  • 361 views

I need to have my account reset as I keep getting a message that I have exceeded the allowed amount of authorizations/activations on my account.

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    June 30, 2016

    To reset the activation contact customer support chat https://helpx.adobe.com/contact.html?step=ADE_adobe-id-signing-in_stillNeedHelp and ask for reset of adobe ID.

    A
    acmonizAuthor
    Participant
    June 30, 2016

    Thank you for the advice. I was referred to the forum by the support chat as I was told they couldn't help me and that I would have to find answers on the forum. Great customer service!!  I managed to work my way through several people on the support chat and finally the last one said that "In this case we have to escalate this case to the senior level and they will work on it and will give a response within 24-48 hrs by an email." I guess I now play the wait and see game!!

    A
    Anonymous
    June 30, 2016

    I download a book through this link; http://ia600204.us.archive.org/22/items/acs4_data_341/341b27e8-591d-47f8-a5de-19aa867cb45c.pdf. When I want to open and read it was asking for Password. All password failled. How can I open this book? I have been trying to see if I can get the solution to my problem in Adobe Comminity / Adobe Customer Service without success. Please assist. Jide Atolagbe

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices