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Richard Chivers
Richard Chivers
Participant
June 12, 2014
Pregunta

Tried to download a book and got error message

  • June 12, 2014
  • 1 respuesta
  • 265 visualizaciones

This is the message.  It takes me to no solutions and only confirms my view that Adobe Digital Solutions is a rubbish programme that editors should avoid like the plague.

Can anyone tell me how to solve this one.  Clearly Adobe are not interested

Richard Chivers

    Este tema ha sido cerrado para respuestas.

    1 respuesta

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    June 12, 2014

    Can you please let us know the exact error message thrown?

    Richard Chivers
    Richard ChiversAutor
    Participant
    June 12, 2014

    Hi Dominic,

    The message read:

    Unable to download

    Error getting license

    License server communication problem:

    E_ACT_NOT_READY

    After that it takes you nowhere.

    I tried several times to download the book but with the same result.

    Kind regards,

    Richard

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