Trying to authorize my Adobe Digital Editions on my computer - gives error

Forum|Forum|10 years ago
March 3, 2016
4 replies
2056 views

I'm trying to authorize my Adobe Digital Editions on my computer, but it gives me the following message: "You can only authorize this computer with an Adobe ID that hasn't been used to authorize any other computer or mobile devices." How do I fix this? I don't remember authorizing another computer with this e-mail, but if I did, it was a computer that no longer functions. Is there a way to de-authorize a computer remotely?

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Correct answer Sharad Vatsa

‌Hi,

Please check the below help document which has the reason and suggestions for this error.

Can't authorize with a previously used Adobe ID

Regards,

Sharad

brwe

Participant

Ditto! Thanks a lot!!

S

Sharad VatsaCorrect answer

Adobe Employee

‌Hi,

Please check the below help document which has the reason and suggestions for this error.

Can't authorize with a previously used Adobe ID

Regards,

Sharad

my67581657

Participant

It is working indeed. Thanks a lot!

M

MaeBeOK

Participant

I have the same problem. I also just lost all of my bookmarks and highlights in my textbook when I reopened it. I wish I had just bought the textbook because this software is terrible.

my67581657

Participant

I have the same problem, as I cannot log onto my Adobe account from the Adobe Digital Editions on my computer.

I get the same message, although the only device that was authorised was my reading device.

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