Unable to install Adobe digital edition application on android mobile

[Pankaj29218124vc1b]

Hello ADE Team,



A couple of devices are unable to install the Adobe Digital Editions application, here is an attachment that displays the error.

Can you please check this issue? Is there any plan to upgrade the application to support these devices?

Device: Redmin Note 7 Pro, Vivo Y21

[drophammer]

I have the same problem! It's super annoying because I am e-borrowing a book from archive.org but their website viewer sucks loading and has to reload any time I use another app and come back. I've been trying to find a way to view the book in pdf format but cannot find a substitute for this app. What gives Adobe?

[bentoth]

I have exactly the same problem. I can see you haven't had a reply. Are we all too busy at Adobe to update its reader to work with Android?

[Lars305652727y8f]

I have the same problem. Please update the app to support newer android versions

[qfive · Accepted solution]

I am also facing this issue and contacted Adobe support. They have informed me that Adobe Digital Editions is now a discontinued and unsupported product and that is the reason why we are unable to download it.

[Joel30856141hpvg]

Did they refer to any replacement? That is, how to read the files with Android 13 or later?

[qfive]

Unfortunately not - if it is the case that Digital Editions is discontinued (I am not 100% sure as files in this format are still being distributed!), then by that logic there is no replacement app to read the files as the format itself is discontinued.

[Joel30856141hpvg]

I borrowd an .acsm file from my local library today, so they are distributed.

I am not able to open it. I would have assumed the Adobe would provide the tools somehow. 

[Joel30856141hpvg]

I did chat with Adobe that confirmed what is said above and then they recommend using a PC or a Mac. Which I thought was ridiculous, but they seem to be abandonibg Android users.

I did however managed to get Pocketbook Reader to work (link in next comment). 

[Joel30856141hpvg]

Pocketbook reader,

https://play.google.com/store/apps/details?id=com.obreey.reader

[TeeJayNY]

Joel's contributions should be listed as the Correct Answer to this issue.

[Gabriela320764153n28]

I managed to install it and log in however it won't open the file. The file is listed in the library but the file won't open. There's an incomplete error message that appears but I can't make sense of it 

[The Horse32379439yvax]

thanks Joel this works for me!

[Cuauhtemoc326918661uuy]

The format is not discontinued, just the Adobe Digital Editions reader app.