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robertc17074273
Participant
December 4, 2017
Question

Unable to open book

  • December 4, 2017
  • 2 replies
  • 606 views

I have two books that used to open fine now neither will.  It says that the files are missing  BUT -

The files are located in the proper location  -- /my digital editions -- .

If I go into the folder and click on it directly  Adobe acrobat pro opens up and tells me the document requires DRM features and asks if I want to open it in Digital Editions.  When I say yes Another dialog box open and says unable to open - Errors were encountered in this item.

This program used to work fine but have not used it in a while.  No changes to the OS or other issues.

Please help.

    This topic has been closed for replies.

    2 replies

    D
    dbarrott
    Participant
    March 27, 2018

    I had a similar problem. version 4.5.7 refused to open .epub files under Windows 10 although the same files opened on other devices. I deleted ADE 4.5.7 and replace it with version 4.5.2. Problem fixed!

    It is time that ADOBE got their act together and looked at this problem.

    A
    Agrillmeier87
    Participant
    March 27, 2018

    How do I download that version on my iPad? Ive deleted and reinstalled but it keeps downloading 4.5.7 version. Thanks

    D
    dbarrott
    Participant
    March 27, 2018

    Try this link,

    If it doesn't work let me know

    David

    https://www.dropbox.com/s/yj1jbp37rf9iju8/ADE_4.5_Installer.exe?dl=0

    B
    bootho3695182
    Participant
    March 25, 2018

    I uninstalled ADE and reinstalled and that fixed it.

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