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K
kelvinyschun
Participant
January 28, 2016
Question

Vendor account is not associated

  • January 28, 2016
  • 1 reply
  • 245 views

So I've been getting this message every time I try to access books.  Which is weird because it never happened before.  Also the ID is already authorize with the computer. PLEASE ASAP

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    February 1, 2016

    Have you open the eBook before without Digital Edition was authorize?

    K
    kelvinyschunAuthor
    Participant
    February 1, 2016

    Yes I have, everything was working on my laptop until I tried transferring everything on to an ipad.  After that it stop working on my laptop

    Nanaky
    Nanaky
    Participating Frequently
    February 2, 2016

    Then the file are linked with the empty authorize. In this case only help to ask your Reseller of the eBook for a new Download without a authorize. You and Adobe has no access to the eBooks itself.

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