Adobe Digital Editions (ADE) - Lenovo PC (desktop)

[#1]

This is what I experienced over the last 2 days. 

- ADE PC Desktop Version - NOT WORKING RIGHT NOW

- ADE app downloaded from Apple to my iPad - this version worked

It appears that Adobe Chat does not support ADE.  So, what does this mean?  There will be no upgrades or fixes to ADE?  They sent me to search forums.adobe.com and https://helpx.adobe.com/in/digital-editions/kb/activation-errors-adobe-digital-editions.html.  This help section did not apply to my situation.  I followed the step by step instructions, and learned my computer was clean.  I couldn't get past the Computer Authorization. 

We all can see that there's a glitch in the program.  Adobe, what do you mean by no support for ADE?  Are updates in-progress right now?  Are no updates for the desktop versions?  Only updates for the iPad and iPhone versions? 

Please help us understand, so we can make better decisions when purchasing digital books. 

7/31/2020

9:02pm Hawaii Time

[#2]

This is what I experienced over the last 2 days. 

- ADE PC Desktop Version - NOT WORKING RIGHT NOW

- ADE app downloaded from Apple to my iPad - this version worked

It appears that Adobe Chat does not support ADE.  So, what does this mean?  There will be no upgrades or fixes to ADE?  They sent me to search forums.adobe.com and https://helpx.adobe.com/in/digital-editions/kb/activation-errors-adobe-digital-editions.html.  This help section did not apply to my situation.  I followed the step by step instructions, and learned my computer was clean.  I couldn't get past the Computer Authorization. 

We all can see that there's a glitch in the program.  Adobe, what do you mean by no support for ADE?  Are updates in-progress right now?  Are no updates for the desktop versions?  Only updates for the iPad and iPhone versions? 

Please help us understand, so we can make better decisions when purchasing digital books. 

7/31/2020

9:02pm Hawaii Time