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A
Anonymous
April 23, 2010
Question

authorizing a sony reader

  • April 23, 2010
  • 1 reply
  • 1447 views

How can I get DE to open the

device setup assistant so that I can authorize my sony reader?

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    April 24, 2010

    You have to have the Sony software installed and use Windows ( it doesn't work on Mac ).

    M
    maggieb9975
    Participating Frequently
    April 25, 2010

    Jim, what about an aluratek libre? I just had my case file closed.

    They said they reset my too many activations and I should be able to authorize reader but I am so scared to do anything to screw it up. Should I reinstall ADE first or any other suggestions..I am scared to mess this up. Thanks

    A
    Anonymous
    April 25, 2010

    Sony is a special case as ADE uses the Sony software to communicate with Sony readers.  For the Libre, there's nothing special you need to do, just go ahead and let it authorize.  Don't however deauthorize the device, unless something is seriously wrong or you are so instructed by tech support (preferrable Adobe or Sony who can reset your activations to the correct level.)  Deauthorizing either the device or ADE does not get you an authorization back, but instead just removes the activation information from the device/computer.

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