cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Cannot authorize my Sony Reader with my Adobe ID

MiaChau
New Here ,
Jul 11, 2014 Jul 11, 2014

The following error message keeps popping up:

Unable to authorize the device.
Please contact Sony customer support.

Error: E_AUTH_USER_ALREADY_REGISTERED.

I've already contacted Sony support and Kobo support, and they directed me to Adobe support. The reader is of model PRS-T2.

How do I solve this?

409
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
Claudio González
LEGEND ,
Jul 12, 2014 Jul 12, 2014

You may find help in the Digital Editions forum, Adobe Digital Editions. This is the Adobe Reader forum, and I fail to see how your problem is related with Reader.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
MichaelKazlow
LEGEND ,
Jul 12, 2014 Jul 12, 2014
LATEST

Moved to Adobe Digital Editions

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices