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J
Jocat
Known Participant
December 31, 2013
Question

error 2038

  • December 31, 2013
  • 2 replies
  • 1983 views

I cannot open some of my ebooks - error 2038 is coming up.

    This topic has been closed for replies.

    2 replies

    J
    JocatAuthor
    Known Participant
    December 31, 2013

    I only have had trouble with Adobe since I had to do a factory reset on my Kobo. I never had problems before then. The problem is with both opening the ebook on my Adobe and with resending it to my Kobo. These are ebooks that were previously on my Kobo before the factory reset.

    My Adobe version is 1.7.2.1131

    I am trying to open epub.

    Yes IU could previously open theses ebooks.

    The message states:   10 error on local file open.

                                         event detail:

                                         error # 2038

                                         ...end...

    J
    JocatAuthor
    Known Participant
    December 31, 2013

    No, I did not install a different version of ADE.

    J
    JocatAuthor
    Known Participant
    December 31, 2013

    I did delete several of the ebooks that were not responding since they are on file there and redownloaded them from the company where they were purchased. This did not work. I get the message :no permission to copy when trying to put ebook to Kobo.

    S
    sjpt
    Inspiring
    December 31, 2013

    Can you give more details please.

    1. Are you trying to open the books on ADE (Digital Editions) or on some other device?
    2. Which version of ADE?
    3. Are you opening .acsm, .epub or .pdf files?
    4. Are they books you have opened OK in the past?
    5. Have you made any other changes, such as installing a different version of ADE?
    6. Does the message have any other text or information: 2038 appears to be a very generic file error.
    J
    JocatAuthor
    Known Participant
    January 2, 2014

    I really would like this issue resolved.

    J
    JocatAuthor
    Known Participant
    January 2, 2014

    Really clutching at straws here.

    Try Sony Reader; free download from Sony intended to run with Sony eReaders but works quite happily without.  https://ebookstore.sony.com/download/

    Is it possible one of your discs is full or corrupted, or somehow something set to prevent writing into your Documents/My Digital Editions folder?

    You said earlier I only have had trouble with Adobe since I had to do a factory reset on my Kobo.

    Was there some problem that made you decide to factory reset the Kobo?

    Just wondering if it is possible that the problem really started just before that, which could give an extra clue.


    I had no problems with ADE before the factory reset on my Kobo Glo. I had to do a factory reset with the Kobo since my reader froze with an upgrade - not uncommon with Kobos and upgrades - and it would only unfreeze with the factory reset.

    Since I do have a Kobo, I am wondering why download Sony?

    .

    And I am wondering how there could be a coonection with the factory reset and ADE? Or is it just a coincidence? All these ebooks were previously on my Kobo before the reset.

    What is the "disc"?

    It is not only that I cannot place ebooks on my ereader, I cannot open them through ADE.

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