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Antoniomarcello
Participating Frequently
June 16, 2014
Question

help! ebook .acsm

  • June 16, 2014
  • 2 replies
  • 507 views

I bought an ebook "Pittacus Lore - La vendetta del Numero Nove.acsm" and cannot open it! What do I do wrong? The customer support sent me here... Not sure it's the right place... So frustrated

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2 replies

Prabhanjan
Participating Frequently
June 18, 2014

Error E_ADEPT_REQUEST_EXPIRED occurs usually when the expiration time has passed for the link used to download the ebook from Adobe Content Server.

The acsm you are using seems to have expired and cannot be used to download the book.

Just to make sure that this is the exact reason, please go through this article:

helpx.adobe.com/digital-editions/kb/error-e-adept-request-expired.html


Antoniomarcello
Participating Frequently
June 18, 2014

Thanks, very helpful. But how can a link to something I paid expire? makes non sense...

Prabhanjan
Participating Frequently
June 17, 2014

Could you please specify the error message that you are getting?

Antoniomarcello
Participating Frequently
June 17, 2014

The message I get from Aldiko is " impossible to upload the file". The file is on my device, Samsung galaxy tab 3 lite Android 4.2.2. Thank you for your help