Limit of Number of machines allowed per ID Reached

New Here ,
Jul 17, 2016

Copy link to clipboard

Copied

Did a factory reset on my KOBO this evening and went back to authorize my reader, and received this error message.

I only have a PC and one E-Reader, so not sure about this limit.

Please help.  Thanks.

Views

771

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

LEGEND , Jul 17, 2016
Nanaky LEGEND , Jul 17, 2016
To reset the activation contact customer support chat https://helpx.adobe.com/contact.html?step=ADE_adobe-id-signing-in_stillNeedHelp and ask for reset of adobe ID.

Likes

Translate

Translate
Jump to answer Jump to answer
LEGEND ,
Jul 17, 2016

Copy link to clipboard

Copied

To reset the activation contact customer support chat https://helpx.adobe.com/contact.html?step=ADE_adobe-id-signing-in_stillNeedHelp and ask for reset of adobe ID.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Nov 13, 2018

Copy link to clipboard

Copied

how do you contact customer support chat?  when limited number of device ids reached?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Nov 16, 2018

Copy link to clipboard

Copied

Contact Customer Care  -> over this link

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 25, 2019

Copy link to clipboard

Copied

And then what? When I click on that link I see no support chat option

 

Edit: Never mind, I found it. Turns out Firefox was just being a POS...

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Nov 17, 2020

Copy link to clipboard

Copied

Did they actually help you? I tried this and they said to reset my password, and that it's the same as resetting my ID, and that if that doesn't work, to find help here in the forums. Resetting my password of course did NOTHING to fix this. Curious if this is working for other people?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 18, 2016

Copy link to clipboard

Copied

Thank you!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Jul 18, 2016

Copy link to clipboard

Copied

You are welcome.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more