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C
CCannoyed
Participant
July 14, 2009
Question

PRS505- how to authorise reader?

  • July 14, 2009
  • 2 replies
  • 4546 views

I have read with interest that a range of people are not able to authorise the Sony reader PRS 505, having same problem.  uninstalled software just in case I missed a step but no, still the same.  Purchased 2 ebooks from Waterstones - front cover transferred to reader as a photo but the book content wants authorisation but all that comes up is that computer is authorised and there is no way to authorise the reader.  Tried the Ctrl-shift-E to no avail got no repose.  Spoken to Sony and Waterstones who say it must be a Digital Editons problem.  Why on earth are we  all having these problems: someone must have the answer at Adobe?  The customer service site is hopeless cannot find a way to email or an answer. I have trawled everywhere and now 3 weeks after purchase no further forward!!  Getting fed up now!

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    2 replies

    A
    Anonymous
    July 23, 2009

    Try what I suggest in the post entitled "To authorize Sony PCS-700". I believe "igorsk" wrote the post I refer to about a PRS-505.

    S
    SolRaven
    Participant
    July 23, 2009

    I still can't figure out why "MY" personal pc with Vista will not see either of my readers but someone on MobileRead suggested that I try it on another computer. So, I d/l sony connect library, then adobe digital editions and voila! The pc, and both readers are now authorized. I can copy and paste the ADE/pdf file plus, for the library books, the .xml file onto my reader in the ADE folder and it works fine, or just use my boyfriend's computer for any ADE until I figure it out. At least my readers are authorized so no matter where I d/l the books from, I can read them on my readers.

    here's the thread. http://www.mobileread.com/forums/showthread.php?t=51154

    A
    Anonymous
    August 12, 2009

    I am having a similar problem authorizing a PRS505 Reader from a Windows 2000 machine. Following advice

    on this and other forums I have installed the Sony E-library and drivers and the Sony E-library can see the

    Reader, so I think this step was successful. Now I understand that when I start Adobe Digital Editions, the

    Reader should appear in the bookshelves and I can then authorize it. This does not happen. Any suggestions?


    I presume you tried the recommendation I posted on the Adobe Digital Editions user-to-user forum, specifically following the manual installation of the eBook Library (http://www.mobileread.com/forums/showthread.php?t=26849&highlight=pim). You may only need to use the direction related to PIM found in that post.

    I

    think the problem is related to where you locate the Sony eReader and

    the Adobe Digital Editions. I believe they have to be on the same

    drive and I think that drive needs to be the C: drive. I had both of

    those programs located together on a different drive. By changing the drive letter in the PIM post to the drive where I had Adobe Digital Editions worked for me.

    Good Luck!

    S
    SolRaven
    Participant
    July 22, 2009

    I'm having the same problem. I have a PRS-505 and 700. ADE doesn't see either one to authorize. My computer is authorized but I can't get past that point no matter how many things I've tried. Adobe?? Any ideas?

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