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Unable to Authurize Computer ADE (Incorrect Login ID or Password)

Community Beginner ,
Aug 14, 2019

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I'm trying to authorize Adobe Digital Edition on my computer, but I keep getting incorrect login ID or password.

I am using my Adobe account to authorize, I've trying reinstalling and changing my password to have no special characters but nothing works.

Any suggestions?

Correct answer by Mazeb01010 | Community Beginner

Finally figured it out from old post -->Two Factor Authentication

I have 2FA (Two Factor Authentication) setup on my account

It seems ADE is not able to support 2FA so any account with it will not be able to authorize.

I had to deactivate 2FA, authorize ADE, then reactive 2FA again.

It is stupid that their own product does not support their own security measures.

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Unable to Authurize Computer ADE (Incorrect Login ID or Password)

Community Beginner ,
Aug 14, 2019

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I'm trying to authorize Adobe Digital Edition on my computer, but I keep getting incorrect login ID or password.

I am using my Adobe account to authorize, I've trying reinstalling and changing my password to have no special characters but nothing works.

Any suggestions?

Correct answer by Mazeb01010 | Community Beginner

Finally figured it out from old post -->Two Factor Authentication

I have 2FA (Two Factor Authentication) setup on my account

It seems ADE is not able to support 2FA so any account with it will not be able to authorize.

I had to deactivate 2FA, authorize ADE, then reactive 2FA again.

It is stupid that their own product does not support their own security measures.

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Aug 14, 2019 2
LEGEND ,
Aug 15, 2019

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Has you umlauts in your Passwort?

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Aug 15, 2019 0
New Here ,
Aug 15, 2019

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No umlauts

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Aug 15, 2019 0
Community Beginner ,
Aug 15, 2019

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Password do not contain umlauts.

Only English alphabet and numbers.

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Aug 15, 2019 0
Community Beginner ,
Aug 15, 2019

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Finally figured it out from old post -->Two Factor Authentication

I have 2FA (Two Factor Authentication) setup on my account

It seems ADE is not able to support 2FA so any account with it will not be able to authorize.

I had to deactivate 2FA, authorize ADE, then reactive 2FA again.

It is stupid that their own product does not support their own security measures.

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Aug 15, 2019 0
LEGEND ,
Aug 16, 2019

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Thanks for your info.

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Aug 16, 2019 0
New Here ,
Mar 13, 2020

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How to resolve my problem

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Mar 13, 2020 0