Unauthorize broken laptop

[camillem23596302]

Hi,

My previous laptop is dead (motherboard). As I can't restart it, I need to find a way to unauthorized it. Otherwise I can not use my Adobe ID on my new laptop with my Kobo (only 1 computer is authorized).

I search  a solution for weeks and I am depressed as I can not use my Kobo anymore.

Could you please help me ?? thank you very much in advance,

Camillle

[Nanaky]

Normal the Adobe ID is the eMail-Adresse of your Adobe Account. Or work you on the old device without a Autorisation?

[camillem23596302]

Hi Nanaky, thank you for your answer. I am trying to use the new laptop as the old one is out of order. But Adobe Editions consider that my ID is already linked with this old laptop. I need to unauthorized the old one to be able to give the authorization to the new one !

Any idea how to unauthorized the broken laptop ?

Thank you in advance !

[Nanaky]

Do used which operating system?

[camillem23596302]

Windows 10

[Nanaky · Accepted solution]

	Close all applications on the new device.
	Press WINDOWS + R.
	In the Open text box, type regedit and then press Enter. The Registry Editor opens.
	In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
	Remove the Adept Folder.
	In the Confirm Key Delete dialog, click OK.
	Close the Registry Editor.
	Open Adobe Digital Editions and reauthorize..

[camillem23596302]

Nanaky, you are my heroe !!!!!!!!!!!

Thank you so much !!!!!

[Nanaky]

You are welcome.