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Why is my device not visable in Adobe digital editions?

New Here ,
Nov 26, 2015

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I have downloaded ebooks before using Adobe Digital editions using my device Gobii ereader. However when I downloaded ebooks today, opening Adobe digital editions my device is not visable.

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Why is my device not visable in Adobe digital editions?

New Here ,
Nov 26, 2015

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I have downloaded ebooks before using Adobe Digital editions using my device Gobii ereader. However when I downloaded ebooks today, opening Adobe digital editions my device is not visable.

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Nov 26, 2015 1
LEGEND ,
Nov 27, 2015

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Its you reader on this list: Adobe Digital Publishing Solution

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Nov 27, 2015 0
Adobe Employee ,
Nov 27, 2015

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ADE doesn't recognize devices connected in MTP mode

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Nov 27, 2015 0
Community Beginner ,
Nov 28, 2015

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I have a Sony Pocket PRS-350 reader which appears in the list of supported options, however when I connect not to ADE 'Devices' does not even appear so I cannot upload the purchased book to it - any thoughts please

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Nov 28, 2015 0
LEGEND ,
Nov 28, 2015

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Has you try with the software of Sony?

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Nov 28, 2015 0
Community Beginner ,
Nov 28, 2015

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Which Sony software do you mean please - if you mean Reader for Mac, it no longer supports the Sony PRS-350

Sent from my iPad

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Nov 28, 2015 0
LEGEND ,
Nov 28, 2015

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Was you reader recognized of you Macintosh?

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Nov 28, 2015 0
Community Beginner ,
Nov 28, 2015

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If you mean was it recognised in 'Finder', yes it is/was and required ejecting properly,

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Nov 28, 2015 0
LEGEND ,
Nov 28, 2015

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Which version of Digital edition do you used?

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Nov 28, 2015 0
Community Beginner ,
Nov 28, 2015

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Version 4.5

Sent from my iPad

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Nov 28, 2015 0
LEGEND ,
Nov 28, 2015

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In the case you can only move the files over the finder to the reader. 😕

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Nov 28, 2015 0
Community Beginner ,
Nov 28, 2015

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I have tried to drag the book into the Finder but it will not allow it - is this what you mean.

Otherwise would you kindly explain - is it as simple as the fact that ADE does not support the Sony PRS-350.

Thank you

Sent from my iPad

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Nov 28, 2015 0
LEGEND ,
Nov 28, 2015

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When happen exactly when you try the ebook over the finder transfer?

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Nov 28, 2015 0
Community Beginner ,
Nov 28, 2015

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At last ­ if I Right Click the Book in the Adobe Digital Editions and then

Click on ¹Show File In Finder¹ it then lets me drag it from there into the

Reader via the Finder if this makes sense,

Thank you for all of your assistance.

Regards.

Mike

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Nov 28, 2015 0
LEGEND ,
Nov 28, 2015

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You are welcome.

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Nov 28, 2015 0
New Here ,
Nov 27, 2015

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This is not my first time doing this. I have successfully downloaded books onto my ereader before using Adobe digital edition. This is the first time not seeing my device. How did it work before and not now?

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Nov 27, 2015 1
LEGEND ,
Nov 27, 2015

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Recognizes your device the reader itself?

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Nov 27, 2015 0
New Here ,
May 10, 2020

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The same exact thing is happening to me. My Kobe screen says it's connected, but it's not showing up on my computer or adobe. I'm pretty frustrated 

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May 10, 2020 0
Lauren26 LATEST
New Here ,
May 10, 2020

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Can I get some help?

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May 10, 2020 0