Why is my device not visable in Adobe digital editions?

[liezelm79786456]

I have downloaded ebooks before using Adobe Digital editions using my device Gobii ereader. However when I downloaded ebooks today, opening Adobe digital editions my device is not visable.

[Nanaky]

Its you reader on this list: Adobe Digital Publishing Solution

[Paul-YYC]

That link does not work. I am looking to find out if a Kobo Wifi ereader is supported. According to Kobo it is. When I open ADE I do not see the device list in the top left. 

[Dominic Michael]

ADE doesn't recognize devices connected in MTP mode

[mikeb30137142]

I have a Sony Pocket PRS-350 reader which appears in the list of supported options, however when I connect not to ADE 'Devices' does not even appear so I cannot upload the purchased book to it - any thoughts please

[Nanaky]

Has you try with the software of Sony?

[mikeb30137142]

Which Sony software do you mean please - if you mean Reader for Mac, it no longer supports the Sony PRS-350

Sent from my iPad

[Nanaky]

Was you reader recognized of you Macintosh?

[mikeb30137142]

If you mean was it recognised in 'Finder', yes it is/was and required ejecting properly,

Sent from my iPad

[Nanaky]

Which version of Digital edition do you used?

[mikeb30137142]

Version 4.5

Sent from my iPad

[Nanaky]

In the case you can only move the files over the finder to the reader. 😕

[mikeb30137142]

I have tried to drag the book into the Finder but it will not allow it - is this what you mean.

Otherwise would you kindly explain - is it as simple as the fact that ADE does not support the Sony PRS-350.

Thank you

Sent from my iPad

[Nanaky]

When happen exactly when you try the ebook over the finder transfer?

[mikeb30137142]

At last ­ if I Right Click the Book in the Adobe Digital Editions and then

Click on ¹Show File In Finder¹ it then lets me drag it from there into the

Reader via the Finder if this makes sense,

Thank you for all of your assistance.

Regards.

Mike

[Nanaky]

You are welcome.

[liezelm79786456]

This is not my first time doing this. I have successfully downloaded books onto my ereader before using Adobe digital edition. This is the first time not seeing my device. How did it work before and not now?

[Nanaky]

Recognizes your device the reader itself?

[Lauren26]

The same exact thing is happening to me. My Kobe screen says it's connected, but it's not showing up on my computer or adobe. I'm pretty frustrated 

[Lauren26]

Can I get some help?

[Paul-YYC]

I have ADE downloaded and am trying to use it to load books to a Kobo Wifi ereader. Kobo says this ereader is still supported by ADE. When I open ADE is does not show the devices readable. I am uploading two pictures with two snapshots of when devices are shown and what I see. Is this possible because the device it not supported anymore? Thanks