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Datei lässt sich plötzlich nicht mehr öffnen.

New Here ,
Jul 11, 2022 Jul 11, 2022

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Hallo zusammen, 
kann mir hier jemand helfen, ich habe eine grosse Datei bei Dimension erstellt, diese lässt sich nach hinzufügen eines Objekt von Adobe Dimension nicht mehr öffnen. Mail an Ticketsupport wurde versendet, leider noch kein Feedback. Die Datei wird dringendst benötigt. 

 

 

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Bug , Problem or error

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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Please share file via any cloud to download. We  will try to open on our machines.Thx

Thank you

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LEGEND ,
Jul 11, 2022 Jul 11, 2022

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1 sorry for my high school german but i read that as "send a description and all relevant files for error diagnosis" which I'm afraid is marketing talk, Adobe Dimension has finished and even before they didn't give much effort into reading logs

 

now for your problem, adding more models, colour etc means the file gets bigger and that will need more Ram at the time Dimension tries to open it so your only 'urgent' fix is to use a system with more free Ram

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