体験版から学生プランを購入登録しましたが、注文履歴にものらない

[CK_ssmr]

This time, I purchased a trial version, purchased an individual plan for students and faculty and staff, and entered a redemption code.

If you put the code on the dedicated site, it will be displayed if it has already been used.

Because it is not updated too much, I think that the trial plan that was left for a few days is a problem

I canceled, but it is still not listed in my purchase history.

It is not cheap, so I can not buy it again,

I am having a problem because I cannot make learning and assignments in school. I hope you can check it.

Thank you.

[Moved from Community Help (which is about the forums) to a better forum... Mod]

[John T Smith · Accepted solution]

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

[CK_ssmr]

お返事ありがとうございます。

色々な事が初めてで、わからない事ばかりですみません。

アドバイスありがとうございました。