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A1103122512
Participant
July 15, 2020
Answered

安装失败（installation failed）

  • July 15, 2020
  • 2 replies
  • 356 views
安装失败（installation failed），错误代码191（Error code 191）
This topic has been closed for replies.
Correct answer Sjaani

Is this the first time you've tried to install XD on your machine or is it a failed update?

Are you on a Mac or Win10 system?

A quick search of the error code suggest you're on Win10.
Try the solutions as offered in this link.

2 replies

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
August 4, 2020

Hi there,

 

We would like to follow up on your issue. Would you mind telling us if your issue has been resolved or not? Please let us know if you need further assistance from us.

 

We are here to help.

 

Thanks,

Harshika

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
July 15, 2020

Is this the first time you've tried to install XD on your machine or is it a failed update?

Are you on a Mac or Win10 system?

A quick search of the error code suggest you're on Win10.
Try the solutions as offered in this link.

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