11GB of storage used but no files showing

Forum|Forum|7 years ago
September 10, 2018
1 reply
707 views

Good Morning

I am moving across to using the creative cloud now for picture editing and have begun to set up my creative cloud. In the past I have synced picture to mobile devices through Lightroom.

When i started last night my storage was showing that I have used 11GB already yet when i look on my account I can see no files at all, nothing in the deleted folder and also seemed that many features are yet to be set up (Libraries etc) any point me to a good 'How to' guide or let me know where i am going wrong please..

Thanks

Steve

Creative Cloud

This topic has been closed for replies.

Correct answer Abambo

Deleted files get only deleted at a later stage. This allows you to get deleted files back, but as a disadvantage this eats into your storage quota. Data from Lightroom also eats storage, so depending on how much files you synced and what type of files you synced you could add up an amount of data.

Please look here: Creative Cloud file storage and quota

Abambo

Correct answer

Community Expert

Deleted files get only deleted at a later stage. This allows you to get deleted files back, but as a disadvantage this eats into your storage quota. Data from Lightroom also eats storage, so depending on how much files you synced and what type of files you synced you could add up an amount of data.

Please look here: Creative Cloud file storage and quota

ABAMBO | Hard- and Software Engineer | Photographer

S

steveg1039410Author

Participant

Hi

Thanks for the reply, i removed all deleted files and still see the below as my usage yet can't see any images anywhere

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