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iwonac78945151
Participant
January 1, 2018
Answered

20 digit number code Photoshop problem

  • January 1, 2018
  • 2 replies
  • 1510 views

Hallo.

I have problem with installation and serial number.

About 10 years ago I bought box Photoshop CS Win Full version with 24-serial number. It was ok. Then, when I changed notebook, in 2014 or 2015 I received new installation files and new serial number (20-digit number code) from Adobe Agent. And it worked ok.

Now, I have new notebook with Win10 and I wanted to install Photoshop on it. I have all installation files. And when I put serial number it "tells" me that it is wrong. I tried old, first 24 serial number and actual (which I have on my working Photoshop, in help menu or on starting window - 20 digit number) but both of tchem are not working..

Please help me with it.

This topic has been closed for replies.
Correct answer kglad

start with the file/serial number from the below link, but be aware win 10 is not compatible with cs2. 

using compatibility mode to install is your best bet to get the installation started:  Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

2 replies

kglad
Community Expert
Community Expert
January 1, 2018

what cs version? 

iwonac78945151
Participant
January 1, 2018

Photoshop CS2 (2015)

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 1, 2018

start with the file/serial number from the below link, but be aware win 10 is not compatible with cs2. 

using compatibility mode to install is your best bet to get the installation started:  Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

Kanikas
Community Manager
Community Manager
January 1, 2018