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502 error "Installation Failed Download error.

New Here ,
Jun 23, 2014 Jun 23, 2014

I keep getting a 502 error "Installation Failed  Download error. Unable to reach Adobe Servers." Managed after a number of tries to get Photoshop and Illustrator 2014 to download but still getting this message with the other 2014 downloads I want to make.

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Adobe Employee ,
Jun 23, 2014 Jun 23, 2014

Hi JFCHouston,

This might be firewall related issue.

Please check the KB : http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html

Regards,

Rave

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New Here ,
Jun 25, 2014 Jun 25, 2014
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All downloaded successfully after a while.

Cannot think how it could have been firewall related when the error message would appear after the download had started and after a number of tries the software would download? As my message states Photoshop and Illustrator came down after number of tries the rest took much longer.


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