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A few days ago I bought an new Leica D-Lux including a license for lightroom 6.0. When I tried to install, I got the error message that a 64 bit OS is needed. Is it possible to have a downgrade to Lightroom 5.2 (supports 32 bit) within the same license ?

Guest
Dec 05, 2015 Dec 05, 2015

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A few days ago I bought an new Leica D-Lux including a license for Lightroom 6.0. When I tried to install, I got the error message that a 64 bit OS is needed. Is it possible to have a downgrade to Lightroom 5.2 (supports 32 bit) within the same license ?

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Adobe Employee ,
Dec 05, 2015 Dec 05, 2015

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Moving this thread to : Downloading, Installing, Setting Up

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LEGEND ,
Dec 05, 2015 Dec 05, 2015

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Not that I know of. Adobe has never allowed using any license for a newer version on an older version.

The other day I was on the Product page of the Adobe site and they did list older versions for sale. When I clicked on the link to Buy LR it took me to a page that had a list of older version. But sadly that was for the Upgrade versions which you can use as you don't have a qualifying previous version to use with an Upgrade serial number.

Now the question is why at the end of 2015 are you still using a 32bit operating system? 99% of all computers sold for the last 7-10 years have had 64bit capable CPUs and motherboards.

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Guest
Dec 05, 2015 Dec 05, 2015

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do you buy an new hammer for each old nail ?

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Adobe Employee ,
Dec 05, 2015 Dec 05, 2015

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Rajshree‌ : Can you please look into this ?

Help is much appreciated.

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Adobe Employee ,
Dec 05, 2015 Dec 05, 2015

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norberts71198134‌, please provide time till Monday.

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Guest
Dec 05, 2015 Dec 05, 2015

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thank you 🙂

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