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Participant
August 22, 2025
Question

a pop-up photoshop

  • August 22, 2025
  • 1 reply
  • 359 views

The Following Programs

Maybe I’m wrong, but despite so many downloads, none of the 3 versions will install!

It seems an upgrade is required.
I must update my system to install the product. Please check the following:

  • Creative Cloud Desktop version 6.7.0.278 is not supported
    (Error Code: 195)

Programs attempted:

  • Adobe Photoshop 2024 v25.12.0.806

  • Adobe Photoshop 2024 v25.12

  • Adobe Photoshop 2024 (dated 17-09-2024)

 

I have already tried this on 3 different computers. Please do not waste my time - kindly provide a solution.

1 reply

kglad
Community Expert
Community Expert
August 22, 2025

what's your os and it's version?

Participant
August 22, 2025

Windows 11 Pro 26100.4946 and PHOTOSHOP Version is 25.9.0.573

kglad
Community Expert
Community Expert
August 22, 2025

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html