alexandere9971667

Participant

Answered

AAM Registration Notifier, and other programs, can I upgrade to MacOS catalina?

Forum|Forum|5 years ago
August 26, 2020
2 replies
3952 views

I want to upgrade to MacOS Catalina. I have Adobe CC 2020 installed and all the programs and the launcher are up to date. I still see this in system stats. These programs are 32 bit. What do I do? just leave them be? I read somewhere these programs are antiquated and not used by CC 2020. is that right?

PS: this is the System Information app, not Activity Monitor.

This topic has been closed for replies.

Correct answer Nancy OShea

No, it's not the same. Catalina can neither run nor uninstall 32-bit apps. You should uninstall old software BEFORE you load your new OS.

Community Expert

Community Expert

I recommend a fresh install. Before you upgrade to Catalina, remove all Adobe Apps & utilities.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

After upgrading to Catalina, re-start computer & install Creative Cloud.

Nancy O'Shea— Product User & Community Expert

alexandere9971667Author

Participant

Good Idea! cant I also do the opposite, install Catalina first then reinstall Adobe CC if I encounter problems? Or is that different?

alexandere9971667Author

Participant

No, it's not the same. Catalina can neither run nor uninstall 32-bit apps. You should uninstall old software BEFORE you load your new OS.

Good to know! Couldn't the CC cleaner tool still uninstall 32 bit CC programs even on Catalina? Isn't that it's purpose?

https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

Community Expert

Community Expert

unless you're running parallels or something similar, catalina can't run 32 bit programs.

ntl, you can always experiment and terminate processes to see if there are any undesired consequences.