Access certain Adobe sites via expressVPN

[LIDBKLYN]

Hi, guys, it seems that there is not existing threads regarding this topic so here it goes:

I have been having on and off problems to access certain adobe sites when the expressVPN is turned on, specifically when I am on my mac. This happened consistently for adobe express until certain point (unfortunately, i don't remember what I did exactly to reverse the problem.) It also happend to adobe portfolio site which I just resolved hence this thread to share that particular solution. 

My spec:

Macbook M1 Pro, Sequoia 15.5

Problem:

https://portfolio.adobe.com/ shows blank page when the ExpressVPN was turned on

Solution:

Switched ExpressVPN protocal to Lightway - TCP

Hope this helps, 

[kglad]

there are many posts in the forums about problems with vpns and adobe.  using google is the best way to search the forums.

[LIDBKLYN]

i searched the term  'ExpressVPN' here on adobe community and it turned out 3 results. I also googled the issue when i was trying to solve it for myself and didn't find any useful info online. This is why I took my time to share it here in hope that someone else might find it helpful. but anyway, if you have a link to the same issue and the solution, feel free to share and i can take down this post if it's not helpful 

[kglad]

i doubt you have a vpn brand issue. ie, omit "expess" from the search.

[Nancy OShea]

For best results, use a modern browser like Chrome, Firefox, or MS Edge that

a) accepts cookies,

b) doesn't block scripts, 

c) doesn't have VPN enabled. 

Hope that helps.