Accidentally deleted Photoshop CC - Now can't get back

[MaxwellRoxwell]

Hi there,

I am currently on the trial period for Photoshop CC Mac OSX, and I deleted the application through dragging it to trash and then emptying, I still have the creative cloud assistant but i'm unsure on how to get Photoshop back, as in the assistant application, it just says Photoshop is up to date, nowhere about reinstalling?\

Thanks,

Max

[iAnkitkhurana]

Hi Max,

Welcome to the Community!

Please try to open the Photoshop by going to Go>> Applications, if it is listed then try to launch if not then uninstall the application:

In the finder menu please click on Go>> Applications>> Utilitites>> Adobe installers, you will see Photoshop listed. Please run the uninstaller

Launch Creative cloud and start downloading.

Thanks!

Ankit

[MariaVilhelmsen1]

Hi Ankit

I got the same problem as Max, but when I go to Apllications/Ultiltites/Adobe installers Photoshop is NOT listed there - so there is no uninstaller.
What do I do now?

Maria

[iAnkitkhurana · Accepted solution]

Check this link http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

[birgittem67654661]

Thanks! That helped a lot!

[Guest]

Hello! I did the first solution of the link you've sent but the Open button is still by Photoshop. I did the exact same thing MaxwellRoxwell did, i deleted the photoshop app and emptied the trash. I just purchased creative cloud and everything is still downloaded except for photoshop it just says open. When i clicked open to see if its there nothing happens literally nothing happens, so i clicked the little cog by photoshop to uninstall and it said waiting, then some time later the open button came back and like i said before it does nothing. I tried the first solution pointed out through the link you send pressing the uninstall photoshop inside the adobe installers folder just took me back to the creative cloud thing where it says Open next to photoshop.

If you have any other ideas please help =( photoshop is the one thing i needed which is why i only downloaded a free trial of that but i'm not the least bit tech savvy and i didn't know this would happen even after purchasing creative cloud.

[JessSparkle]

Hello Ankit,

I downloaded the Trial and I had a text bug so I decided that re installing PhotoShop CC will be the answer to the problem.

I put the folders in the trash and emptied it.

When I opened the creative cloud program it said that Photoshop was up to date.

I did all the things you told Max, but it didn't work! I'll try again.

Please help

Thank you

[T0xxicJ3llyy]

A bit late but,

Try quitting Creative Cloud and opening it again

[ali8516]

Thats the exact same thing that happened to me!

[Guest]

Hey Ankit. I actually downloaded the trial version of Adobe Lightroom application. Because I wanted to try it before I buy. But I my younger cousin brother deleted it for some reason. Can you help me say something to regain the app back. I'd love to try the app, and nonetheless. I don't want my trial period to go to waste.

[sui_xin]

Hi there,

I have the Creative Clouds, and stated that my photoshop is installed. I tried all the ways u stated as before, but can't seems to retrieve back too. Can I please get your help asap?

Thanks

[Jeffrey_A_Wright]

Sui Xin can you confirm that you tried the steps listed in the document Ankit referenced in message #3?

[FABIO4]

Hello,

I have the same problem with Adobe Illustrator. It is really frustrating because now there is no way I can download or re-install illustrator as it seems to adobe creatve cloud it is up to date ???

this is not the first time it happends , same issue I had with Fireworks a few months ago. How come Adobe company do not have a live chat or answer to this issue .

Please anybody can sove and reply. I did tried all steps asked for on this forum and nothing. Horrible Customer \\Service/ Support

[Jeffrey_A_Wright]

Fabio did you complete the steps listed in the document in message #3?  Did you have any questions regarding the listed steps?